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Hospitality Leadership Training
Catalyst is a hospitality leadership training organisation delivering impactful face to face, blended and online leadership training to the people who need it the most.
What we deliver
Six face-to-face modules with wraparound
e-learning. Perfect for in-person impact with ongoing digital reinforcement. For anyone looking for the next step in their hospitality career.
A six-month programme designed to sharpen how you already led. Built for real hospitality environments, this programme tackles the day-to-day reality of leading people under pressure.
We have created a suite of digital leadership modules that develop supervisors and new managers without the hefty price tag of face-to-face learning.
For busy teams, producing high-quality LMS content can be a major hurdle, and that’s where our experts step in to deliver impactful, ROI-driven learning materials.
Insights Discovery® helps people at any stage build self-awareness, adapt, and connect better - creating teams where innovation, creativity, and productivity thrive.
One-to-one online coaching for hospitality professionals ready to lead with more clarity and confidence. Six dedicated sessions, fully tailored to your goals.
Who we've supported
What they thought
Bringing the 68 People and Catalyst team into our business as partners is one of the best decisions I've made, so far as giving our business the best chance to reach our aspirations.
Having access to the incredible talent and ways of working within 68 People, far exceeded anything I could have gotten with hiring my own small team.
They have driven the project in a focused and thoughtful manner that ensured we are meeting necessary milestones, while being collaborative partners.
The whole team is a credit to discipline and output while being simultaneously full of fun. 1000% recommend!
Rachel Masing
People Director
Poolhouse
Catalyst has been a key partner in delivering Lead-INN the Business, our flagship leadership programme at The Inn Collection Group.
They led six workshops with energy, expertise, and a practical, human approach, backed by ongoing coaching and support that built lasting confidence and momentum.
The impact speaks for itself: three women have been promoted to General Manager roles, marking real progress toward more inclusive leadership.
More than trainers, Catalyst have been true collaborators - helping us move from development to transformation and empowering our people to lead with confidence.
Ashleigh Fenwick
Head of Learning & Talent
Inn Collection Group
It's not like training I've done before. I was actively engaged. When I finished the first module, I was genuinely intrigued to see where it was going.
This isn't another mind-numbing slide deck. Other platforms have 200-slide presentations. This is totally different - it actually holds your attention.
Ella Hitchen
People Operations Manager
Treehouse Hotels
Our Catalyst
Coaches.
We know getting the right trainer is half the battle for operators. Someone who feels connected and knowledgeable around current operational challenges, not someone who last ran a shift 25 years ago. Our coaches are handpicked from world class operators. Not only can they connect easily with young managers, they offer real industry credibility and can both inspire and develop others with ease.
Head Coach
Cally Bannon-Smith
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Cally leads the team and is a powerhouse trainer. A hospitality lifer from Living Ventures, she excels at diagnosing challenges and resolving them with ease. Her calm, innovative approach allows her to run sessions for everyone from assistant managers to board directors.
Coach
Summerleigh Watson
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Summerleigh joined us from Mission Mars, where she led training for Alberts Schloss. A natural trainer, her caring, curious, and challenging approach leaves delegates wanting more. Recently, she’s combined her love of digital content with coaching others, helping us support even more operators - and yes, we think she’s a bit of an L&D nerd.
Coach
Cassie Ruthven
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A qualified leadership coach, Cassie joined us from The Alchemist in 2024. With experience creating L&D strategies for both team members and management, she understands delegates’ challenges firsthand. Direct and empathetic, Cassie sparks light-bulb moments and thrives on developing others - we’re lucky to have her on the squad.
Contact Us
Complete the form below to book a discovery call and learn how our hospitality leadership training courses can transform your team.
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